Quality and Compliance

 

Our reputation is built on over 35 years of service and thousands upon thousands of installments around the world.  We strive to continuously review and improve our performance in order to design, produce, and deliver the best products and services to our customers and stakeholders.

 

CognitiveTPG proves our commitment by providing solid product warranties, extended service contracts, fast repairs, and prompt technical assistance.  Many of our products come with a full two year warranty, virtually unmatched in the industry. Moreover, our highly trained sales engineers are dedicated to pre-sales support to help ensure successful implementation as well as post sales support.

 

ISO Certification

CognitiveTPG's Ithaca facility has maintained constant ISO 9001:2002 certification by Lloyds Register since 1993. CognitiveTPG products are also fully compliant with applicable safety regulations, including the EU Directives on Electromagnetic Compatibility and Low Voltage Safety.

 

 

At CognitiveTPG, we recognize the need to be a responsible corporate citizen and are committed to addressing the environmental regulations in the countries where we sell product. As such, it is our policy to satisfy the latest requirements as outlined by the European Union directive on Waste Electric and Electronic Equipment (WEEE) and the equivalent domestic legislation which implements the Restriction of Hazardous Substances (RoHS) on all new products after the July 2006 deadline.

 

Please direct any specific questions regarding RoHS compliance to support@cognitivetpg.com