Our knowledgeable staff is fully trained to answer any technical support questions you may have. You may choose from the following support options:

Domestic Technical Support for C Series, Advantage, Del Sol and Code Ranger Printers

Telephone: 720.221.9498
Toll Free: 800.525.2785 ext 498
Fax: 303.215.0385
E-Mail: support@cognitive.com

International Technical Support for C Series, Advantage, Del Sol and Code Ranger Printers

Europe

Maxa Technologies Ltd
Atlantic Street
Altrincham
Cheshire
WA14 5QJ
United Kingdom

Tel: +44 (0) 161 942 7850
Fax: +44 (0) 161 927 7664
Email: info@maxatec-europe.com
http://www.maxatec-europe.com/
Request an RMA from Maxa Technologies

Australia

DH Technology
Sydney (Head Office)
39 Leighton Place
PO Box 726
Hornsby NSW 2077

Tel: 02 9472 7100
Fax: 02 9472 7125
www.dhtechnology.com

Japan

CJP Technology, Inc.
2-23-2 Higashi-Ikebukuro, Toshima-ku
Tokyo, 170-0013 JAPAN

Tel.:/Fax: 714-535-0185
E-mail: msawataki@msn.com
www.cjptech.com

Spare Parts
Questions about spare parts for any Cognitive product, please email us as support@cognitive.com

To Purchase Spare Parts for C Series Printers

            Telephone: 720.221.9497
            Toll Free: 800.525.2785 ext. 497
            Fax: 303.279.9517
            E-Mail: customerservice@cognitive.com

        
To Purchase Spare Parts for Advantage,
Del Sol and Code Ranger Printers

Toll Free: 800.410.1827
Fax: 864.676.4277
E-Mail: cognitivespareparts@nationalservicecenter.com

Please note that only designated Cognitive Service and Repair facilities are authorized to replace spare parts in Cognitive warranty printers.  See our Warranty section
for details.

Maintenance Contracts

To inquire about Extended Maintenance Contracts for Cognitive printers, please contact:

Technical Support
Telephone: 720.221.9498
Toll Free: 800.525.2785 ext 498
Fax: 303.215.0385
E-Mail: support@cognitive.com

 

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provide us with your feedback on Cognitive’s service.
E-Mail: customerservice@cognitive.com